frontline services

Some 47 DENR personnel engaged in frontline services and in-charge of telephone/mobile hotlines in the regional and field offices attended an orientation on proper frontline service delivery held at the Regional Learning Center, Ambago, Butuan City on August 26, 2016. The learning event ensures that the lines are properly manned following the instruction of DENR Secretary Regina Paz Lopez to provide hotlines in every office for ease of the customers/public in transacting with the agency (photo by Juliet Cubillas)